If you have plans to travel, please post to the attorneys on your Communication page so they can let you know if travel is advisable and inform you about any additional action you need to take. Given their vast knowledge and experience in immigration law, they’ll be able to provide you with an overview of the...Continue Reading
Your new Document Library allows you to see which documents have been uploaded to your account. You will see your “Personal” folder, labeled with your name, and folders for each case type open in your account. The personal folder will contain every document you have uploaded to your account, and will automatically send relevant documents to all new cases....Continue Reading
A Signature Card gives Envoy-retained attorneys authorization to sign forms on your behalf after you have electronically approved them. For a copy of the Signature Card template, please click here. If you need additional assistance, the Envoy Customer Support team can help. You can contact us at 1-855-739-8472 or 1-312-964-6499 or via email at customersupport@envoyglobal.com.Continue Reading
We’ve designed the new Communication page to allow for fast and easy communication with the attorneys. Here, you can see messages from the attorneys, post questions, and review attorney responses. Legal consultation is unlimited, so you can post any and all questions that you have. To begin, visit the Communication page and click on “+New Post”....Continue Reading
In general, no. For most Envoy accounts, dependent cases may be opened within the primary visa holder’s account. For example, if an individual has an H-1B work visa case open in his or her account, the spouse’s H-4 should be opened as a separate case inside of the primary account. Both the H-1B applicant and...Continue Reading
Go to your account login page. Click on the Forgot Password link. Type in the email address you use to log into your account and click Submit. Check your email inbox for a password reset email from noreply@envoyglobal.com. It may go to your junk mail folder, so please check there if you don’t see it....Continue Reading
To view a bill, click on your name in the upper right corner. From the drop-down menu, select “Billing & Payments”. Find the bill you are looking to pay and expand it by clicking on the blue arrow icon on the right. Click on the blue arrow to view the details of each bill. If needed, you will...Continue Reading
After the law firm reviews the submitted questionnaire, they’ll prepare the forms and/or letters needed for your employee’s visa application. When it’s time for forms and letters to be reviewed, the attorneys will update your Action Items list. In certain cases, only the employer will need to review the prepared forms and letters. To review a form: Navigate to...Continue Reading
If you upload a document to the wrong placeholder or uploaded something in error, you may replace the document uploaded with the correct document by clicking on the “Replace” option in the drop-down menu. This will replace the incorrect document with the correct one. If you do not have a replacement document but would like...Continue Reading
To view receipts for payments made on a case, follow these steps. Click on your name at the top right. Click on “Billing & Payments” from the drop-down menu. You will see that “Payment History” will appear in the left sidebar. Follow the link to view all payments made. Use the cloud icon to download any and...Continue Reading