If you upload a document to the wrong placeholder or uploaded something in error, you may replace the document uploaded with the correct document by clicking on the “Replace” option in the drop-down menu. This will replace the incorrect document with the correct one.
If you do not have a replacement document but would like to just remove the document you uploaded, you can select the option to “Archive”.
If you need additional assistance, the Envoy Customer Support team can help. You can contact us at 1-855-739-8472 or 1-312-964-6499 or via email at [email protected].