If you have a specific legal or substantive question that will require a detailed analysis to determine what visa type applies for your travels outside of the U.S., this would generally require a Global Travel Assessment.
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During the Information Gathering stage of the case, we encourage you to upload any evaluation that you may already have. After the legal team completes their initial review of the case, they will review the evaluation. If they determine that the evaluation will work with the case, then they will use it.
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Questionnaire – This is an information gathering tool that the legal team uses to prepare the case.  It is best to complete your questionnaire as soon as possible.  Once completed by you and your Employer, the legal team can begin reviewing your information and all documentation that has been uploaded. Attorney Review – This stage...
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If you are applying for a U.S. visa or green card and need to mail documents to the Envoy-retained law firm, please use this address: Global Immigration Associates, P.C. 230 W. Monroe St. Suite 2800 Chicago, IL 60606 We recommend that you send documents via courier service (for example, FedEx or UPS). If you are...
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If you need dependent cases opened in your account, just contact your company’s Envoy administrator. This person is able to open dependent cases for you through their account. If you need additional assistance, the Envoy Customer Support team can help. You can contact us at 1-855-739-8472 or 1-312-964-6499 or via email at customersupport@envoyglobal.com.
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When you are added as a user, you will receive an email from noreply@envoyglobal.com that includes a link to set up your password. If you need to reset your password, please visit https://app.envoyglobal.com. If you need additional assistance, the Envoy Customer Support team can help. You can contact us at 1-855-739-8472 or 1-312-964-6499 or via email at customersupport@envoyglobal.com.
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Any action that you need to complete will appear in your Action Items list.  To view your Action Items, go to your Visa Organizer. Actions needed could be: Completing the questionnaire Uploading documents Reviewing forms and letters Making payment After the necessary action is taken, the action will appear with a check mark next to it.  When...
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You can log in to your account at https://app.envoyglobal.com. If you need additional assistance, the Envoy Customer Support team can help. You can contact us at 1-855-739-8472 or 1-312-964-6499 or via email at customersupport@envoyglobal.com.
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Government processing times are different for each different type of visa or green card and are subject to change.  Since the law firm receives responses the government every day, they will be able to give you the most accurate estimate of how long it will take the government to process your case.  We encourage you to post...
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The Envoy web application supports these file types: .bmp, .doc, .docx, .gif, .htm, .html, .jpeg, .jpt, .pdf, .png, .ppt, .pptx, .pub, .rtf, .tip, .tiff, .txt, .vst, .vdx, .xls, .xlsx, .xml, .zip If you need to upload a type of file that is not supported, such as an email (.msg file), we suggest converting it to...
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