Experience letters are letters from previous employers that prove an individual has specific work experience that is required for a particular job. For green cards, typically only experience letters from previous employers (not the green card sponsoring employer) are permitted to prove work experience.  There are sometimes exceptions if the green card position for which an individual...Continue Reading

If you have a Envoy account, you can invite other users to have full access to your account, too. This can be helpful if you have dependents or other individuals helping you provide information and upload documents to your account. To invite another user: Click on your name at the top right and select “Account”. Go to...Continue Reading

If your employer is a Envoy customer and you need a case opened, just contact your HR. They have the ability to open a new visa or green card case for you through their employer account. If your HR has questions or needs assistance opening a case for you, they can contact their Envoy account manager for help....Continue Reading

If you have plans to travel, please post to the attorneys on your Communication page so they can let you know if travel is advisable and inform you about any additional action you need to take. Given their vast knowledge and experience in immigration law, they’ll be able to provide you with an overview of the...Continue Reading

Your new Document Library allows you to see which documents have been uploaded to your account.  You will see your “Personal” folder, labeled with your name, and folders for each case type open in your account. The personal folder will contain every document you have uploaded to your account, and will automatically send relevant documents to all new cases....Continue Reading

A Signature Card gives Envoy-retained attorneys authorization to sign forms on your behalf after you have electronically approved them. For a copy of the Signature Card template, please click here. If you need additional assistance, the Envoy Customer Support team can help. You can contact us at 1-855-739-8472 or 1-312-964-6499 or via email at customersupport@envoyglobal.com.Continue Reading

We’ve designed the new Communication page to allow for fast and easy communication with the attorneys.  Here, you can see messages from the attorneys, post questions, and review attorney responses.  Legal consultation is unlimited, so you can post any and all questions that you have.  To begin, visit the Communication page and click on “+New Post”....Continue Reading

In general, no.  For most Envoy accounts, dependent cases may be opened within the primary visa holder’s account. For example, if an individual has an H-1B work visa case open in his or her account, the spouse’s H-4 should be opened as a separate case inside of the primary account.  Both the H-1B applicant and...Continue Reading

Go to your account login page. Click on the Forgot Password link. Type in the email address you use to log into your account and click Submit. Check your email inbox for a password reset email from noreply@envoyglobal.com.  It may go to your junk mail folder, so please check there if you don’t see it....Continue Reading

To view a bill, click on your name in the upper right corner.  From the drop-down menu, select “Billing & Payments”.  Find the bill you are looking to pay and expand it by clicking on the blue arrow icon on the right. Click on the blue arrow to view the details of each bill. If needed, you will...Continue Reading