Case-Specific FAQs

Please know that you are currently not navigating within your Envoy account. If at any time you require assistance or further details on any of these sections, please visit your Envoy account (app.envoyglobal.com) to start a chat with the Customer Experience team, who are happy to assist. You can find FAQs on the Envoy platform here: https://www.envoyglobal.com/faq-employee-users/

Envoy Customer Experience: Monday-Friday, 8AM-7PM CST
Phone: 833-582-0388 | customerexperience@envoyglobal.com

Visa FAQs
(U.S. Inbound)

Visa FAQs
(U.S. Inbound)

Green Card FAQs
(U.S. Inbound)

Green Card FAQs
(U.S. Inbound)

Global FAQs
(coming soon!)

Global FAQs
(coming soon!)

Processing Timelines
(coming soon!)

Processing Timelines
(coming soon!)