In general, the fastest way to get in touch with the Envoy-retained law firm or the Envoy global team is through the Communication page. In the event that a call is needed, HR users can set up an attorney call from the Communication page of their account.
You will see the option to schedule a call on the left sidebar. Simply click the button, choose the applicant’s destination, and see available times. Once you find a time that works for you, click on it, fill in your details, and “Request Call”.
If you have any questions about scheduling a call or need assistance, you can contact your Customer Relationship Manager or Customer Support and we would be happy to help. You can contact Envoy Customer Support at 1-855-739-8472 or 1-312-964-6499 or via email at customersupport@envoyglobal.com.