Envoy Platform Terms of Use

Effective Date: May 6, 2026

These Envoy Global Platform Terms of Use (the “Terms of Use”) are a binding agreement between the legal entity (“Company,” “You”, “Your”) using the Solution (defined below) and Envoy Global, Inc., a Delaware corporation (“Envoy Global”, “We”, “Us”, “Our”). Collectively, You and We may be referred to herein as the “Parties” and individually as a “Party.”

THESE TERMS OF USE CONTAIN AN ARBITRATION PROVISION AND LIMITATIONS ON ENVOY GLOBAL’S LIABILITY TO YOU. PLEASE READ THEM CAREFULLY.

ENVOY GLOBAL PROVIDES THE SOLUTION (DEFINED BELOW) SOLELY ON THE TERMS AND CONDITIONS SET FORTH HEREIN AND ON CONDITION THAT YOU ACCEPT AND COMPLY WITH THEM.

BY clicking to accept or USING THE SOLUTION (DEFINED BELOW), the individual performing such acts represents and warrants they HAVE the RIGHT, POWER, AND AUTHORITY TO ENTER INTO THESE TERMS OF USE ON BEHALF OF YOU AND BIND YOU TO THEIR TERMS.

1. ENTIRE AGREEMENT AND ORDER OF PRECEDENCE

1.1 These Terms of Use comprise the complete agreement of the Parties with respect to the subject matter therein, and supersede all prior and contemporaneous understandings, agreements, representations, conditions, and warranties, both written and oral, regarding such subject matter; provided, however, if You and Envoy Global have directly entered into a written agreement stating applicable terms and conditions (the “Agreement”), the terms of that Agreement shall take precedence over these Terms of Use to the extent of any conflict.

2. THE SOLUTION

2.1 Envoy Global’s technology platforms which may be made available through www.envoyglobal.com, app.envoyglobal.com, Envoy Global’s mobile applications and related technology and tools (collectively, the “Platform”) and any associated administrative or professional services (together with the Platform, the “Solution”), licensed to You and subject to Your compliance with these Terms of Use and the Agreement if applicable, to access and use the Platform to view and manage the immigration and consular service matters opened in the Platform.

2.2 Subject to the provisions hereof, Envoy Global hereby grants You a limited, non-transferable, non-sub-licensable, non-exclusive license to use the Solution on any applicable devices that are under Your control.

3. TERM AND TERMINATION

3.1 These Terms of Use shall become effective on the date that You first register on, access, or use the Solution.

3.2 These Terms of Use shall continue in full effect until it is terminated upon the later of: (a) the period that Your account remains open on the Platform or (b) any of Your data remains on the Platform, or (c) the Agreement remains in effect (if applicable); or the Term may be terminated as otherwise set forth herein (the “Term”). We may suspend or terminate Your rights to use the Solution (including Your account) at any time for any reason at Our sole discretion, including for any use of the Solution in violation of these Terms of Use, subject to any provisions set forth in the Agreement (if applicable).

3.3 All provisions of these Terms of Use which by their nature should survive, will survive, including, without limitation, condition and warranty disclaimers and limitations of liability.

4. PERMITTED USE OF THE PLATFORM

4.1 You may use the Platform, and the information, writings, images and/or other works that You see, hear or otherwise experience on the Platform (singly or collectively, the “Content”) solely to learn about and to use the Platform (or otherwise in compliance with the Agreement if applicable), and solely in compliance with these Terms of Use.

4.2 You acknowledge and agree that You are solely responsible and liable for the acts and omissions of Your employees, contractors, agents, and any other individuals who access or use the Solution under Your account (collectively, “Authorized Users”), whether such access or use is permitted by or in violation of these Terms of Use. Any breach of these Terms of Use by an Authorized User shall be deemed a breach by You.

5. PROHIBITED USE OF THE PLATFORM

5.1 By accessing the Platform, You agree that You will not:

5.1.1. Copy, modify, create a derivative work from, reverse engineer or reverse assemble the Platform, or otherwise attempt to discover any source code, or allow any third party to do so;

5.1.2. Sell, assign, sublicense, distribute, commercially exploit, grant a security interest in or otherwise transfer any right in, or make available to a third party (other than an employee of Your, or a permitted applicant beneficiary of Yours, as permitted by these Terms of Use), the Content or Solution in any way;

5.1.3. Use or launch any automated system, including without limitation, “robots,” “spiders,” or “offline readers,” that accesses the Platform in a manner that sends more request messages to the servers in a given period of time than a human can reasonably produce in the same period by using a conventional on-line web browser;

5.1.4. Use the Platform in any manner that damages, disables, overburdens, or impairs any website of Envoy Global or its affiliates or interferes with any other party’s use and enjoyment of the Platform;

5.1.5. Mirror or frame the Platform or any part of it on any other web Platform or web page;

5.1.6. Attempt to gain unauthorized access to the Platform;

5.1.7. Access the Platform by any means other than through the interface that is provided by Envoy Global or its affiliates for use in accessing the Platform;

5.1.8. Use the Platform for any purpose or in any manner that is unlawful or prohibited by these Terms of Use; and

5.1.9. Use of any Content or the Platform in a manner that may violate patent, copyright, trademark, and other laws.

6. COPYRIGHTS AND TRADEMARKS

6.1 The Platform is based upon proprietary technology and includes proprietary content. The Platform is protected by applicable intellectual property and other laws, including trademark and copyright laws. The Platform, including all intellectual property rights in the Platform, belongs to and is the property of Envoy Global or its licensors (if any). Envoy Global owns and retains all copyrights in all Content. Except as specifically permitted, the Content may not be copied, reproduced, modified, published, uploaded, posted, transmitted, performed, or distributed in any way, and You agree not to modify, rent, lease, loan, sell, distribute, transmit, broadcast, or create derivative works based on the Content or the Platform, in whole or in part, by any means. Envoy Global, Envoy Global logos, and other marks used by Envoy Global from time to time are trademarks and the property of Envoy Global. The appearance, layout, color scheme, and design of the Platform are protected trade dress. The Company does not receive any right or license to use the foregoing. Envoy Global may use and incorporate into the Solution any suggestions or other feedback You provide, without payment or condition.

6.2 Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement on the Solution should be sent to Envoy Global’s designated Copyright Agent at support@envoyglobal.com.

7. INFORMATION AND MATERIALS YOU POST OR PROVIDE

7.1 You represent that You have all right, title, and interest to materials You post on the Platform or provide (“Materials”), including but not limited to any consent, authorization, release, clearance or license from any third party (such as, but not limited to, any release related to rights of privacy or publicity) necessary for You to provide, post, upload, input or submit the Materials, and that posting such Materials does not violate or constitute the infringement of any patent, copyright, trademark, trade secret, right of privacy, right of publicity, moral rights, or other intellectual property right recognized by any applicable jurisdiction of any person or entity, or otherwise constitute the breach of any agreement with any other person or entity. You further represent and warrant that You are who You say You are, that You have not submitted fictitious, false or inaccurate information about yourself, and that all information contained in the posted Materials is true and Your own work or work you are authorized to submit, and that the posted Materials do not contain any threatening, harassing, libelous, false, defamatory, offensive, obscene, or pornographic, material, or other material that would violate any other applicable law or regulation. You agree that You will not knowingly and with intent to defraud provide material and misleading information. You represent and warrant that the Materials You supply do not violate these Terms of Use.

8. LINKS TO THIRD-PARTY WEBSITES

8.1 Links on the Platform to third-party websites or information are provided solely as a convenience to You. If You use these links, You will leave the Platform. Such links do not constitute or imply an endorsement, sponsorship, or recommendation by Envoy Global or its affiliates of the third party, the third-party website, or the information there. Envoy Global and its affiliates are not responsible for the availability of any such websites. Envoy Global and its affiliates are not responsible or liable for any such websites or the content thereon. If You use the links to the websites of Envoy Global’s affiliates or service providers, You will leave the Platform and will be subject to these Terms of Use and privacy policy applicable to those websites.

9. DOWNLOADING FILES

9.1 Envoy Global and its affiliates cannot and do not guarantee or warrant that files available for downloading through the Platform will be free of infection by software viruses or other harmful computer code, files or programs.

10. CORRECTIONS OF ERRORS AND INACCURACIES

10.1 The Content may contain typographical errors or other errors or inaccuracies and may not be complete or current. Envoy Global and its affiliates, therefore, reserve the right to correct any errors, inaccuracies or omissions and to change or update the Content at any time without prior notice. Envoy Global and its affiliates do not, however, guarantee that any errors, inaccuracies or omissions will be corrected.

11. INTELLECTUAL PROPERTY RIGHTS

11.1 You acknowledge and agree that the Solution and Content are provided under license, and not sold, to You. You do not acquire any ownership interest in the Solution or Content under these Terms of Use, or any other rights thereto, other than to use the same in accordance with the license granted and subject to all terms, conditions, and restrictions under these Terms of Use. Envoy Global reserves and shall retain its entire right, title, and interest in and to the Solution and all Intellectual Property Rights arising out of or relating to the Solution, except as expressly granted to the Licensee in these Terms of Use. You shall safeguard the Solution (including all copies thereof) from infringement, misappropriation, theft, misuse, or unauthorized access. You shall promptly notify Envoy Global if You become aware of any infringement of Envoy Global’s Intellectual Property Rights in the Solution and fully cooperate with Envoy Global in any legal action taken by Envoy Global to enforce its Intellectual Property Rights. “Intellectual Property Rights” means any and all registered and unregistered rights granted, applied for, or otherwise now or hereafter in existence under or related to any patent, copyright, trademark, trade secret, database protection, or other intellectual property rights laws, and all similar or equivalent rights or forms of protection, in any part of the world.

12. DISCLAIMERS AND LIMITATIONS OF LIABILITY

12.1 ENVOY GLOBAL AND ITS AFFILIATES MAKE NO WARRANTY, EXPRESS OR IMPLIED, THAT ENVOY GLOBAL TECHNOLOGY INCLUDING THE WEBSITE, THE FUNCTIONALITY CONTAINED THEREIN, OR ANY OTHER APPLICATIONS OR MATERIALS FURNISHED BY ENVOY GLOBAL OR ITS AFFILIATES WILL BE OPERATED ON AN UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE BASIS. ALL MATERIALS, INFORMATION, DOCUMENTS OR FORMS PROVIDED ON OR THROUGH YOUR USE OF THE SOLUTION OR OTHERWISE FURNISHED TO YOU BY ENVOY GLOBAL OR ITS AFFILIATES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ENVOY GLOBAL AND ITS AFFILIATES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

12.2 ACCESS TO ENVOY GLOBAL TECHNOLOGY INCLUDING THE WEBSITE, MATERIALS AND FUNCTIONALITY CONTAINED THEREIN IS AT YOUR OWN RISK. IN NO EVENT WILL ENVOY GLOBAL OR ITS AFFILIATES BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY DAMAGE TO COMPUTER SYSTEMS, LOSS OF DATA, OR INTERFERENCE WITH THE OPERATION OF ANY SYSTEM OR NETWORKS THAT RESULTS FROM YOUR ACCESS OF ENVOY GLOBAL TECHNOLOGY, OR YOUR USE OR DOWNLOAD OF ANY CONTENT, MATERIALS, INFORMATION OR FUNCTIONALITY CONTAINED THEREIN.

12.3 IN NO EVENT WILL ENVOY GLOBAL AND ITS AFFILIATES BE LIABLE FOR INCIDENTAL, INDIRECT, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OUT OF OR RELATING TO THE SOLUTION or these terms of use. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE TOTAL AND CUMULATIVE LIABILITY OF ENVOY GLOBAL AND ITS AFFILIATES, FOR ALL CLAIMS OF ANY NATURE ARISING OUT OF THese terms of use EXCEED THE TOTAL OF FIVE HUNDRED US DOLLARS ($500). THIS SECTION SHALL NOT APPLY TO LIABILITY TO THE EXTENT IT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.

13. INDEMNIFICATION

13.1 You understand and agree that You are personally responsible for Your behavior in connection with the Solution. You agree to indemnify, defend and hold harmless Envoy Global, its parent companies, subsidiaries, affiliated companies, joint venturers, business partners, licensors, employees, agents, and any third-party information providers from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys’ fees, resulting from or arising out of Your use, misuse, or inability to use the Solution or the Content, or any violation by You of these Terms of Use.

14. DISPUTE RESOLUTION

14.1 You and Envoy Global shall first attempt to resolve any dispute or claim arising between You and Envoy Global pursuant to these terms of use through informal discussions prior to initiation of any arbitration.

14.2 If the Parties are unable to resolve any dispute or claim through informal discussions, the Parties agree to submit such disputes exclusively to final and binding arbitration. Any arbitration conducted pursuant to these Terms of Use will take place on an individual basis, and class arbitrations and class actions are not permitted. The Parties agree that, by entering into these Terms of Use, they are each waiving the right to a trial by jury or to participate in a class action. The arbitration will be governed by the Commercial Arbitration Rules of the American Arbitration Association (the “AAA”), as modified by these Terms of Use, and will be administered by the AAA. Unless otherwise agreed by the Parties in writing, the arbitration will be held in the United States of America in Chicago, Illinois. Unless otherwise agreed by the Parties in writing, proceedings will be conducted in the English language. The arbitrator is bound by these Terms of Use. All issues are for the arbitrator to decide, including issues relating to the scope, enforceability, and interpretation of the arbitration provision. The Parties agree that in any arbitration of a dispute or claim, the Parties will not rely for preclusive effect on any award or finding of fact or conclusion of law made in any other arbitration of any dispute or claim to which either Company or Envoy Global was a party. The arbitration award will be in writing and will specify the factual and legal basis for the award. The arbitration award will be final and binding upon the Parties, and any judgment on the award rendered by the arbitrator may be entered by any court having jurisdiction thereof in accordance with Section 14.4. If Envoy Global institutes an arbitration or takes other action to enforce its rights under this Agreement, Envoy Global shall be entitled to receive and recover all reasonable attorneys’ fees, litigation expenses, and costs incurred in connection therewith.

14.3 You and Envoy Global each agree that these Terms of Use are made pursuant to and governed by the substantive law of Illinois, without giving effect to its rules for conflicts of laws. The U.N. Convention on Contracts for the International Sale of Goods will not apply to these Terms of Use. To the extent any court proceedings arise from or relate in any manner to any dispute between Envoy Global and Company arising out of, relating to, or referencing these Terms of Use or its breach in any way, such proceedings shall be brought in, and only in, a United States federal or Illinois state court sitting in Chicago, Illinois. Each Party hereby consents to the exercise of jurisdiction by such courts and irrevocably waives any objection that such Party may now or later have based on venue or forum non conveniens with respect to any action initiated in such courts. This Section 14 does not prevent Envoy Global from seeking injunctive relief with respect to a violation of intellectual property rights in any appropriate jurisdiction.

14.4 For the purpose of these Terms of Use, “dispute or claim” means any assertion of a right, dispute or controversy between You and Envoy Global arising from or relating to these Terms of Use and/or the relationships resulting from these Terms of Use. This includes claims of every kind and nature including, but not limited to, initial claims, counterclaims, cross-claims, third-party claims, and claims based upon contract, tort, intentional tort, statutes, regulations, common law and equity. Any such dispute or claim may be made only against the Parties expressly identified in these Terms of Use, and no other entities (including affiliates of a Party) shall have any liability for any obligations or liabilities arising under, in connection with, or related to these Terms of Use.

15. COMPLIANCE WITH LAW AND TRADE COMPLIANCE

15.1 You represent and warrant to use the Solution in a manner that complies with applicable law.

15.2 You represent and warrant to Envoy Global that You are aware of, understand, and have complied and will comply with all applicable U.S. and foreign anti-corruption laws, including without limitation the U.S. Foreign Corrupt Practices Act of 1977, the UK Bribery Act of 2010, and similarly applicable anti-corruption and anti-bribery laws.

15.3 You represent and warrant to Envoy Global that You are not: (a) designated on any U.S. Government or other governmental list of restricted parties, including the List of Specially Designated Nationals and Blocked Persons administered by the Office of Foreign Asset Controls of the U.S. Department of the Treasury or any designated person under the UK Sanctions and Anti-Money Laundering Act 2018; (b) subject to a blocking order by the U.S. Government or other relevant government sanctions authority; or (c) otherwise prohibited from using, benefiting from or accessing the Solution. In addition, You represent and warrant to Envoy Global that You are not located or otherwise ordinarily resident in any jurisdiction that is the target of comprehensive economic sanctions or a trade embargo imposed by the United States or other relevant government sanctions authority.

16. MISCELLANEOUS

16.1 Neither Party may assign or otherwise transfer these Terms of Use or any rights hereunder without the prior written consent of the other Party; provided, however, We may, without the necessity of obtaining consent, assign these Terms of Use to an affiliate or to a successor entity in the event of a merger, consolidation, corporate reorganization, or sale of its business or all or substantially all of its assets.

16.2 The failure or delay of either Party to enforce any of its rights under these Terms of Use shall not constitute a waiver of such rights, any other rights, or any future rights arising hereunder. No waiver of any rights under these Terms of Use shall be effective unless it is in writing and executed by the Party waiving such rights

16.3 If any term or provision of these Terms of Use shall be held invalid or unenforceable, the remainder of these Terms of Use shall not be affected thereby, and each term and provision hereof shall be valid and enforced to the fullest extent permitted by law.

16.4 Any notice or request required or permitted by these Terms of Use shall be in writing and shall be deemed given if sent by the individual or email address set forth below via prepaid registered or certified mail, return receipt requested, overnight delivery with a nationally recognized overnight courier, or sent by electronic mail, addressed to the person indicated below or to such other person or address for which a Party gives notice hereunder. Notices will be deemed given three (3) business days after deposit in the mail, one (1) business day after deposit with an overnight courier, or when confirmation of receipt is obtained if sent by electronic mail.

If to Envoy Global:

Envoy Global, Inc.

W. Monroe Street, Suite 2605

Chicago, Illinois 60606

Attention: Legal Department

Email: legal@envoyglobal.com

 

If to Company:

The contact information provided by Company on the Platform.